Refund Policy

Refund Policy Overview:

Thank you for choosing us. We take pride in providing high-quality IPTV services. Your satisfaction is our priority. This Refund Policy outlines our refund process in cases where you may be eligible for a refund.

Refund Eligibility:

We offer a partial refund for subscriptions canceled within the first 7 days from the date of purchase. After this period, no refunds will be provided.

Refund Process:

To request a refund, you must contact our customer support team at [[email protected]] within the first 7 days of your subscription.

Please provide the following details in your refund request:

  1. Your full name.
  2. Transaction ID or order number.
  3. Date of purchase.
  4. Reason for the refund request.
Refund Amount:

Refunds requested within the first 7 days of the subscription will be processed as follows:

  1. If you have used the service during this period, the refund amount will be calculated based on the remaining days of the subscription, minus a processing fee.
  2. If you have not used the service at all, the refund will be processed minus a processing fee.
Processing Fee:

A processing fee will be deducted from the refund amount to cover administrative and transaction costs.

Refund Payment:

Refunds will be processed to the original payment method used during the purchase. Please allow [X] business days for the refund to reflect in your account.

Refund Exceptions:
  1. No refunds will be provided after the 7-day period from the date of purchase.
  2. Refunds are not applicable to any additional services, add-ons, or features beyond the base subscription.
Contact Us:

If you have any questions or concerns about our refund policy, please contact us at [[email protected]]. We are here to assist you.

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